July 18, 2023
Take 5: Setting goals for your Substack, avoiding clients who pay late, + more tips
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<span style="font-size:16px;">👋 Welcome to the Pollen newsletter, where we share in depth tactics and best practices for your independent business.</span></p><p style="margin:0;font-size:16px;text-align:center;mso-line-height-alt:24px"><span style="font-size:16px;"> </span></p><p style="margin:0;font-size:16px;text-align:center;mso-line-height-alt:24px">
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<span style="font-size:20px;"><strong>1. Want to start a Substack? Here’s how to determine your goals for your newsletter.</strong></span></p></div></div></td></tr></tbody></table><table border="0" cellpadding="0" cellspacing="0" class="text_block block-3" role="presentation" style="mso-table-lspace:0;mso-table-rspace:0;word-break:break-word" width="100%"><tbody><tr><td class="pad" style="padding-bottom:10px;padding-left:20px;padding-right:20px;padding-top:10px"><div style="font-family:Arial,sans-serif"><div class="" style="font-size:12px;font-family:'Helvetica Neue',Helvetica,Arial,sans-serif;mso-line-height-alt:18px;color:#000;line-height:1.5"><p style="margin:0;font-size:16px;mso-line-height-alt:24px"><span style="font-size:16px;">Whether you decide to use it as an income stream or you’re just looking for a non-algorithmic outlet for your content, Substack has many benefits for writers. </span></p><p style="margin:0;font-size:16px;mso-line-height-alt:18px"> </p><p style="margin:0;font-size:16px;mso-line-height-alt:24px"><span style="font-size:16px;">Before you set up a newsletter on Substack, decide on goals or an outcome for yourself.</span></p><p style="margin:0;font-size:16px;mso-line-height-alt:18px"> </p><p style="margin:0;font-size:16px;mso-line-height-alt:24px"><span style="font-size:16px;">Here are some questions to get the wheels turning as you define your goals:</span></p><p style="margin:0;font-size:16px;mso-line-height-alt:18px">
</p><p style="margin:0;font-size:16px;mso-line-height-alt:24px"><span style="font-size:16px;">Find clarity in your drive to create this:</span></p><ul style="line-height:1.5;mso-line-height-alt:24px;font-size:16px"><li><span style="font-size:16px;">Why do you want to start a newsletter? Is it to gain a bigger following? To hone your craft? To identify a new monetization channel for your business?</span></li></ul><p style="margin:0;font-size:16px;mso-line-height-alt:24px">
<span style="font-size:16px;">Identify your audience, niche and purpose:</span></p><ul style="line-height:1.5;mso-line-height-alt:24px;font-size:16px"><li>
<span style="font-size:16px;">Answer questions like: <span style="background-color:#ffdf8f;">What niche am I providing content for? Who does my writing bring together? Why will my audience rally around my writing?</span> Is my intended niche conducive to writing newsletter posts, which my audience will receive on a regular cadence? </span></li><li>
Describe your intended audience in 1 or 2 sentences. What backgrounds, interests, or experiences do they have in common? What do I want my readers to feel after reading my newsletter? </li></ul><p style="margin:0;font-size:16px;mso-line-height-alt:24px"><span style="font-size:16px;">This is just an exercise — you aren’t conscripted to the goals you write down. Your goals can change over time as your priorities change.</span></p><p style="margin:0;font-size:16px;mso-line-height-alt:18px">
</p><p style="margin:0;font-size:16px;mso-line-height-alt:24px"><span style="font-size:16px;"><strong>Get more tips on how to </strong><strong><em>Publish a Substack Newsletter</em></strong><strong><em> </em></strong><strong>in <a class="" href="http://email.runpollen.com/e/c/eyJlIjoxMjU2ODEsImVtYWlsX2lkIjoiZXhhbXBsZSIsImhyZWYiOiJodHRwOi8vd3d3Lm1heWFrb3NvZmYuY29tLz91dG1fY2FtcGFpZ249NyUyRjE4K1dhaXRsaXN0K05ld3NsZXR0ZXJcdTAwMjZ1dG1fY29udGVudD03JTJGMTgrd2FpdGxpc3QrbmV3c2xldHRlclx1MDAyNnV0bV9tZWRpdW09ZW1haWxfYWN0aW9uXHUwMDI2dXRtX3NvdXJjZT1jdXN0b21lci5pbyIsInQiOjE3MDc5NDcyMTV9/3dbff9955b170a00bd6073b79bee48e4d08df183614036269066c818177cec00" rel="noopener" style="text-decoration: underline; color: #343446;" target="_blank">Maya Kosoff</a>’s playbook.</strong></span></p></div></div></td></tr></tbody></table><table border="0" cellpadding="0" cellspacing="0" class="image_block block-4" role="presentation" style="mso-table-lspace:0;mso-table-rspace:0" width="100%"><tbody><tr><td class="pad" style="width:100%;padding-right:0;padding-left:0"><div align="center" class="alignment" style="line-height:10px"><img src="https://userimg-assets.customeriomail.com/images/client-env-125681/1689626102610_substack%20goals_01H5JS0K1EQ3RWQX1ZY3E7ZMMB.png" style="height:auto;display:block;border:0;max-width:275px;width:100%" width="275"></div></td></tr>
</tbody></table><table border="0" cellpadding="10" cellspacing="0" class="divider_block block-5" role="presentation" style="mso-table-lspace:0;mso-table-rspace:0" width="100%"><tbody><tr><td class="pad"><div align="center" class="alignment"><table border="0" cellpadding="0" cellspacing="0" role="presentation" style="mso-table-lspace:0;mso-table-rspace:0" width="100%"><tbody><tr><td class="divider_inner" style="font-size:1px;line-height:1px;border-top:1px solid #bbb"><span> </span></td></tr></tbody></table></div></td>
</tr></tbody></table><table border="0" cellpadding="0" cellspacing="0" class="text_block block-6" role="presentation" style="mso-table-lspace:0;mso-table-rspace:0;word-break:break-word" width="100%"><tbody><tr><td class="pad" style="padding-bottom:10px;padding-left:20px;padding-right:20px;padding-top:10px"><div style="font-family:Arial,sans-serif"><div class="" style="font-size:12px;font-family:'Helvetica Neue',Helvetica,Arial,sans-serif;mso-line-height-alt:18px;color:#000;line-height:1.5"><p style="margin:0;mso-line-height-alt:30px"><span style="font-size:20px;"><strong>2. Rejection is normal. Here’s how to deal with it.</strong></span></p></div></div></td></tr></tbody></table><table border="0" cellpadding="0" cellspacing="0" class="text_block block-7" role="presentation" style="mso-table-lspace:0;mso-table-rspace:0;word-break:break-word" width="100%"><tbody><tr><td class="pad" style="padding-bottom:10px;padding-left:20px;padding-right:20px;padding-top:10px"><div style="font-family:Arial,sans-serif"><div class="" style="font-size:12px;font-family:'Helvetica Neue',Helvetica,Arial,sans-serif;mso-line-height-alt:18px;color:#000;line-height:1.5"><p style="margin:0;font-size:16px;mso-line-height-alt:24px"><span style="font-size:16px;">It’s normal to get rejected and normal to get ghosted. Sometimes, you’ll receive a positive response and it’ll seem like there’s a 99% chance it’ll go through… only to never hear back from your prospect again. </span></p><p style="margin:0;font-size:16px;mso-line-height-alt:18px"> </p><p style="margin:0;font-size:16px;mso-line-height-alt:24px"><span style="font-size:16px;">This is an unfortunate but unchangeable part of pitching. </span></p><p style="margin:0;font-size:16px;mso-line-height-alt:18px"> </p><p style="margin:0;font-size:16px;mso-line-height-alt:24px">
<span style="font-size:16px;">Unfortunately, there are no life hacks or shortcuts with pitching. The quick and simple trick is to keep going. Learn from each pitch you send and make improvements. Ask your peers for feedback. Commit to a sustainable process that won’t burn you out. </span></p><p style="margin:0;font-size:16px;mso-line-height-alt:18px"> </p><p style="margin:0;font-size:16px;mso-line-height-alt:24px">
<span style="font-size:16px;">Pitching takes time, so stick with it and your efforts will pay off.</span></p><p style="margin:0;font-size:16px;mso-line-height-alt:18px"> </p><p style="margin:0;font-size:16px;mso-line-height-alt:24px">
<span style="font-size:16px;"><span style="background-color:#ffdf8f;">Rejection is always a forward movement — though it might not feel like it, rejection doesn’t mean you’re going backward.</span> Every time you receive a “no,” there are lessons to be learned that you can implement in your next pitch or even in your business. </span></p><p style="margin:0;font-size:16px;mso-line-height-alt:18px"> </p><p style="margin:0;font-size:16px;mso-line-height-alt:24px">
<span style="font-size:16px;">You can reuse old pitches, improve and make edits on these pitches, and send them to a completely new prospect (ensuring it’s tailored to the new prospect, of course).</span></p><p style="margin:0;font-size:16px;mso-line-height-alt:18px"> </p><p style="margin:0;font-size:16px;mso-line-height-alt:24px">
<span style="font-size:16px;">Pitching is a game of luck. A rejection isn't personal, does <em>not</em> mean you’re bad at what you do, and doesn’t even necessarily mean your pitch was bad.</span></p><p style="margin:0;font-size:16px;mso-line-height-alt:18px"> </p><p style="margin:0;font-size:16px;mso-line-height-alt:24px">
<span style="font-size:16px;"><strong>Get pitching best practices in the Pollen playbook <em>Build a Great Pitch Process</em></strong><a href="http://email.runpollen.com/e/c/eyJlIjoxMjU2ODEsImVtYWlsX2lkIjoiZXhhbXBsZSIsImhyZWYiOiJodHRwczovL2FwcC5ydW5wb2xsZW4uY29tL3BsYXlib29rcy9hYjI1YTJmZS00Yjc2LTRmYzUtYjcwYy04ZjM2N2YwNjgyMDQ_dXRtX2NhbXBhaWduPTclMkYxOCtXYWl0bGlzdCtOZXdzbGV0dGVyXHUwMDI2dXRtX2NvbnRlbnQ9NyUyRjE4K3dhaXRsaXN0K25ld3NsZXR0ZXJcdTAwMjZ1dG1fbWVkaXVtPWVtYWlsX2FjdGlvblx1MDAyNnV0bV9zb3VyY2U9Y3VzdG9tZXIuaW8iLCJ0IjoxNzA3OTQ3MjE1fQ/d2ed1750db49c062177515132b1b837b54fedcc582588b1e22228894b3a08001" style="text-decoration: underline; color: #343446;"></a><strong>.</strong></span></p></div></div></td></tr></tbody></table><table border="0" cellpadding="10" cellspacing="0" class="divider_block block-8" role="presentation" style="mso-table-lspace:0;mso-table-rspace:0" width="100%"><tbody><tr><td class="pad"><div align="center" class="alignment"><table border="0" cellpadding="0" cellspacing="0" role="presentation" style="mso-table-lspace:0;mso-table-rspace:0" width="100%"><tbody><tr><td class="divider_inner" style="font-size:1px;line-height:1px;border-top:1px solid #bbb"><span> </span></td></tr></tbody></table></div></td></tr></tbody></table><table border="0" cellpadding="0" cellspacing="0" class="text_block block-9" role="presentation" style="mso-table-lspace:0;mso-table-rspace:0;word-break:break-word" width="100%"><tbody><tr>
<td class="pad" style="padding-bottom:10px;padding-left:20px;padding-right:20px;padding-top:10px"><div style="font-family:Arial,sans-serif"><div class="" style="font-size:12px;font-family:'Helvetica Neue',Helvetica,Arial,sans-serif;mso-line-height-alt:18px;color:#000;line-height:1.5"><p style="margin:0;mso-line-height-alt:30px"><span style="font-size:20px;"><strong>3. Don’t forget estimated taxes when calculating your income goal</strong></span></p></div></div></td></tr></tbody></table><table border="0" cellpadding="10" cellspacing="0" class="divider_block block-10" role="presentation" style="mso-table-lspace:0;mso-table-rspace:0" width="100%"><tbody><tr><td class="pad"><div align="center" class="alignment"><table border="0" cellpadding="0" cellspacing="0" role="presentation" style="mso-table-lspace:0;mso-table-rspace:0" width="100%"><tbody><tr><td class="divider_inner" style="font-size:1px;line-height:1px;border-top:1px solid #bbb"><span> </span></td></tr></tbody></table></div></td></tr></tbody></table>
<table border="0" cellpadding="0" cellspacing="0" class="text_block block-11" role="presentation" style="mso-table-lspace:0;mso-table-rspace:0;word-break:break-word" width="100%"><tbody><tr><td class="pad" style="padding-bottom:10px;padding-left:20px;padding-right:20px;padding-top:10px"><div style="font-family:Arial,sans-serif"><div class="" style="font-size:12px;font-family:'Helvetica Neue',Helvetica,Arial,sans-serif;mso-line-height-alt:18px;color:#000;line-height:1.5"><p style="margin:0;text-align:center;mso-line-height-alt:30px"><span style="font-size:20px;"> <strong>Apply for membership to read the rest</strong></span></p></div></div></td></tr></tbody></table><table border="0" cellpadding="0" cellspacing="0" class="text_block block-12" role="presentation" style="mso-table-lspace:0;mso-table-rspace:0;word-break:break-word" width="100%"><tbody><tr><td class="pad" style="padding-bottom:10px;padding-left:20px;padding-right:20px;padding-top:10px"><div style="font-family:Arial,sans-serif"><div class="" style="font-size:12px;font-family:'Helvetica Neue',Helvetica,Arial,sans-serif;mso-line-height-alt:18px;color:#000;line-height:1.5"><p style="margin:0;font-size:16px;text-align:center;mso-line-height-alt:24px"><span style="font-size:16px;">Pollen's members get access to the rest of this post and <a href="http://email.runpollen.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" style="text-decoration: underline; color: #343446;">full membership benefits</a>.</span></p>
<p style="margin:0;font-size:16px;text-align:center;mso-line-height-alt:18px"> </p><p style="margin:0;font-size:16px;text-align:center;mso-line-height-alt:24px"><span style="font-size:16px;"><strong>A membership gets you:</strong></span></p><p style="margin:0;font-size:16px;text-align:center;mso-line-height-alt:24px"><span style="font-size:16px;">Every newsletter and 30+ playbooks</span></p><p style="margin:0;font-size:16px;text-align:center;mso-line-height-alt:24px">
<span style="font-size:16px;">Weekly tactical events and workshops</span></p><p style="margin:0;font-size:16px;text-align:center;mso-line-height-alt:24px"><span style="font-size:16px;">Network referrals and 2x/week job drops</span></p><p style="margin:0;font-size:16px;text-align:center;mso-line-height-alt:24px"><span style="font-size:16px;">Discounts to over 100 tools</span></p><p style="margin:0;font-size:16px;text-align:center;mso-line-height-alt:24px">
<span style="font-size:16px;">Access to industry groups </span></p><p style="margin:0;font-size:16px;text-align:center;mso-line-height-alt:24px"><span style="font-size:16px;">Access to Pollen’s broader community</span></p></div></div></td></tr></tbody></table></td></tr></tbody></table></td></tr></tbody></table><table align="center" border="0" cellpadding="0" cellspacing="0" class="row row-4" role="presentation" style="mso-table-lspace:0;mso-table-rspace:0;background-color:#f6f2ee" width="100%">
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